At Turning Point, Inc., the heart of the mission lives in the people who show up every day with compassion, dedication, and an unwavering belief in human dignity.
For one longtime team member, that journey has truly come full circle.
Jennifer Turner first joined Turning Point in 2001, working in an all-female program in Salisbury under the leadership of Jean Moore. Over the years, she supported individuals across homes throughout the Merrimack Valley, building relationships and memories that have stayed with her ever since.
One moment from those early years remains especially vivid.
“I remember being on morning transport in our purple minivan when the 9/11 attacks happened and trying to maintain the status quo.”
Even in moments of uncertainty, the focus remained the same: providing stability, care, and support for the individuals who depended on Turning Point.
In 2003, she left to work in a hospital setting, but something kept pulling her back.
20 years later, in 2023, she returned to Turning Point as Program Manager over two programs in Amesbury and Salisbury, Massachusetts.
“It’s a special feeling when individuals and guardians remember your time with them,” she shares. “Kinda funny how it all comes back full circle!”
A Mission That Feels Personal
For her, this work is more than professional, it is deeply personal.
“My motivation comes from having family that requires the services that Turning Point provides.”
She shares that her uncle received services from Turning Point until his passing, and being part of his care team is something she holds close.
“I was always honored to be part of his care team. I appreciated the love and support provided to him.”
That personal connection continues today.
She also has a cousin currently in Shared Living who may one day transition into a group home, which gives her an even deeper sense of purpose in the work she does.
“It motivates me to ensure the men I am supporting receive the support I hope my family will receive when the time comes.”
Creating Joy, Community, and Belonging
Beyond daily support, Jen is also one of the driving forces behind the social experiences that bring so much joy and connection to the individuals Turning Point serves.
Together with Deanna Bowen, Program Manager for R & W House, the self-appointed “activity queens” go beyond coordinating outings; they create experiences in the spirit of family traditions.
Throughout the year, they organize multi-house trips to Six Flags and Canobie Lake Park twice each season, along with summer beach days two to three times a month. There are also frequent trips into Boston, where individuals enjoy everything from walking the city to simply riding the commuter rail and T.
“Some folks LOVE the trains,” Jen shares with a smile.
Other favorite outings include Duck Boat tours, holiday celebrations, and birthday parties complete with homemade traditional foods requested by the individuals themselves.
Among the most meaningful traditions is a weekly Wednesday dinner. What began as a gathering for just three Turning Point homes has grown into an event that now brings together five homes and 15–20 individuals, plus staff, every single week.
The meals are fully home-cooked in lieu of prepackaged, high-sodium foods. Individuals take turns choosing favorite comfort meals like meatloaf, lasagna, chicken broccoli ziti, and other home-style dishes.
The evening is intentionally designed to feel special. Staff serve the meal restaurant-style, creating an experience that is both joyful and dignified. More importantly, it creates space for social connection.
“We have a variety of folks from deaf individuals to behavioral to just shy and quiet, non-sociable, but seeing them all interact, laugh, and want to be together and look forward to the following week is amazing.”
She describes it as their very own “Sunday Dinner with family,” except it’s hosted on Wednesday.
According to Jen’s observations, these are the moments that transform care into community.
In case you missed it, check out “A First Dance Founded on Turning Point’s Mission,” another example of how Turning Point does more than support, but actually changes lives.
Helping Individuals Feel Seen, Heard, and Included
One of the most meaningful impacts she has witnessed is the transformation that happens when individuals feel truly included in their communities.
“I have seen individuals grow from not wanting to be part of social scenes or in the community to absolutely flourishing and feeling seen and heard and ‘part of’.’”
She credits Turning Point’s commitment to social integration and human rights training as a key part of that growth. This philosophy goes beyond care and focuses on belonging by helping every individual pursue the life they want and deserve.
“I wish everyone understood that we all have hopes and dreams and we deserve to achieve our best life.”
How Donor Support Makes a Difference
For donors, the impact of giving is tangible and immediate.
For instance, during the holiday season, “Some financial donations are used during the holiday season to ensure every individual in the agency receives a present so that no one is left out.”
That kind of support creates moments of joy, dignity, and connection.
Community members can also get involved in meaningful ways beyond financial contributions.
From art shows featuring work created by the individuals Turning Point supports, to community events like the Walking and Roll event, there are many opportunities to connect directly with the people at the center of the mission.
There is even ongoing beautification work along the Newburyport waterfront, where individuals and staff help maintain community flower boxes together.
Speaking of staff, we invite you to pursue our list of current career openings, including full, part time, and relief opportunities.
More Than a Name on Paper
Perhaps what surprises people most, Jen says, is how deeply personal the organization remains.
“It is a small agency, but it puts the individual’s needs and wants first.”
Everyone in the office knows, or has personally interacted with, the individuals they serve.
“That is important because some agencies do not have this and individuals are just a name on paper.”
At Turning Point, every person is known, valued, and supported as an individual.
And for those considering supporting the mission, her message is simple and heartfelt:
“You will be delighted to see how happy you made an individual who may not have lots of money, family, or friends, but they have us, and we are better for it.”
Become a part of Turning Point’s 50-year legacy by making your donation today. You can also contact us directly to learn more about what we do and how you can help.
