Coordinator of Program Services
Pay: $64,000-$72,000 per year (Exempt)+ sign-on bonus
Schedule: M-F: 9-5
The Coordinator of Program Services will be required to carry a cell phone 24 X 7, works Mon through Friday 9 to 5 and is responsible to be on call after 5p Mon-Friday and is on call on weekends and Holidays to the on call nurse and the on call coordinator.
RESPONSIBILITIES:
1. Provides supervision, guidance and direction to Program Managers regarding the implementation of DDS/MRC regulations, and their mission statements, as well as the implementation of Turning Point, Inc. policies, procedures, and mission statement
2. Participates in the planning and implementation of program goals and philosophies
3. Maintains active involvement with group residences by regularly attending staff meetings, assists the Program Managers with staff training, development and employee relations/performance matters
4. Assists Program Managers in the preparation of documentation for Peer Review, BMAT, the Risk Management team, and Program Reviews, when applicable
5. Upholds the values and culture of PBS while ensuring that PBS interventions are implemented with integrity.
6. Assists Program Managers with the coordination of ISP documentation and support documents required to ensure regulatory compliance
7. Ensures the individuals being supported receive all entitlements for which they are eligible
8. Oversees the routine household procedures and practices for which the Program Managers are responsible for conducting including, ensuring the household routine’s meet the hygiene and household cleanliness required standards
9. Ensures financial tracking and reporting are timely and accurate regarding the recordkeeping of the individual’s funds and the household budget
10. Ensures that menu planning, grocery shopping and adherence to the physician ordered diets are followed
11. Supports the Program Managers with their interaction with the individuals families/guardians, DDS/MRC Service Coordinators/Case Managers and day program staff
12. Provides guidance, training, and support to Program Managers regarding employee hiring, employee relations, discipline, and performance management/ development
13. Ensures the delivery of quality supports to all individuals by providing on-going supervision and regularly monitoring of program operational, administrative, and clinical matters
14. Supervises the Program Managers to ensure that program information required by DDS/MRC licensing and/or Survey and Certification Standards is current
15. Works collaboratively with the Nursing and Clinical staff, as well as other departments such as the Business Office, Human Resources, and Facilities/Maintenance
16. Performs other duties as assigned by the Director of Program Services
QUALIFICATIONS:
· BS/BA degree and/or equivalent experience
· Pass a CORI, Driving Record, DPPC Abuser Registry, and Fingerprinting checks prior to beginning of work and continued employment, as required by the position responsibilities and company policies
· Five (5) or more year’s management and/or supervisory experience plus (10) years’ experience working with intellectually and developmentally disabled and/or traumatic brain injury individuals in a human services residential setting is essential
· Thorough working knowledge of the Department of Developmental Services’ (DDS), and/or Massachusetts Rehabilitation Commission (MRC) regulations and the ISP process
· Knowledge of intensive behavior plans is highly desirable
· Strong leadership skills, including employee development, coaching and management skills, as well as excellent written, verbal and interpersonal communication abilities
· Must able to work independently using proven problem solving, conflict resolution skills and time management skills
· Must be certified in CPR, First Aid, and Medication Administration (MAP), and the ability to obtain a Positive Behavioral Support Certification. A PABC certification may be required
· Knowledge of Microsoft Word and Excel, Outlook and/or Google email
