Direct Support- North Shore

Position: Direct Support Staff - Residential Program for Adults.

Location: Multiple Locations across Merrimac Valley and North Shore also hiring.

Salary: $18-20/hr. + $1,000-$1,500 sign on bonus

Part Time and Full Time Available

Shifts Available:

Morning Shifts: 9am-3pm

Evening shifts: 3pm-11pm

Overnight Shifts: 11pm-9am


Turning Point, Inc is looking for dedicated Direct Support Staff to join our growing team! The direct support staff provides support and supervision to intellectually and developmentally disabled individuals, individuals with traumatic brain injury and individuals with high-risk behaviors and significant forensic issues residing in group residences. Direct Support Staff are responsible for maintaining the safety and Human Rights of the individuals being supported, as well as implementing Individual Service Plans (ISP) goals and strategies of Turning Point, Inc.


  • Maintain a safe environment and ensures the Human Rights and Safety of individuals are being met in a residential setting licensed by the Department of Developmental Services (DDS) or Massachusetts Rehabilitation Commission (MRC)
  • Follow all agency and program philosophy, goals, and objectives
  • Assist and supervise individuals with all activities of daily living including, but not limited to hygiene, household chores, cooking, shopping, banking and community activities
  • Follow menus, as planned by the Program Manager or designated staff with input from the individuals. Ensures physician ordered diets are followed and helps the individuals to make good dietary nutritional choices
  • Transport individuals to medical, dental, psychiatric, and other appointments, as assigned by the Program Manager
  • Follow all behavior plans and maintains required data collection
  • Complete all documentation in a timely manner, including, but not limited to communication logs, shifts notes, incident reports, restraint forms, MAP documentation etc.
  • Attend bi-weekly team meetings and monthly staff meetings
  • Maintain current CPR and First Aid certifications, as well as MAP and PABC, as applicable
  • Follow the direction of the Program Manager regarding the implementation of ISP goals/strategies for each individual, and follows the program’s operational policies and procedures as directed by the Program Manager or Coordinator


  • Prior relevant experience preferred, but not required: work with behavioral individuals requiring following, executing the individual’s behavior plans or experience with individuals with high-risk behaviors and significant forensic issues preferred. **Willing to train if no experience
  • Possession of a current First Aid and CPR certifications
  • The ability to stand and walk frequently during the day, engage in repeated stooping or bending at the waist, and go up and down stairs several times during the shift
  • Valid driver's license
  • The ability to drive 4-6 passenger van for transportation of individuals to day programs, community activities and other engagements, as required

Turning Point, Inc. Mission Statement

We are a non-profit organization that is committed to providing exceptional services to individuals with intellectual and developmental disabilities. Turning Point, Inc. with its team of dedicated employees, strives to teach, empower and encourage the individuals to be self-confident and to make positive contributions to their communities. In doing so, we remain committed to providing a safe and healthy environment on their journey.


*Eligible starting the first day of employment*

  • Medical, Dental, Vison
  • Flex Spend Account
  • Short & Long Term Disability
  • Life Insurance
  • 403b Plans
  • Up to 80 hours of PTO available (must be eligible)
  • Sign On bonus (when applicable)
  • Tuition Reimbursement