MAP Compliance and Clinical Consultant

Position
MAP Compliance and Clinical Consultant

Location: Newburyport, MA

Responsibilities

  • Provides advice, assistance, clarification, and recommendations to management and staff regarding medication administration protocols and questions
  • Answers employee questions and provides technical assistance regarding the interpretation of a health care provider’s orders, including the medication’s use and side effects
  • Medication Occurrence Investigation and Reporting: Investigates medication occurrences to determine the nature and circumstances of the occurrence, ensures appropriate immediate response and notification, determines applicable reporting requirements, documents findings, and ensures timely reporting to DDS/MRC in accordance with established regulatory time frames. Recommends corrective and preventive actions in collaboration with the Senior Director of Quality Assurance and other appropriate departments.
  • Provides broad based, general information that does not require and/or preclude direct observation on an individual’s medical history or direct follow-up
  • Upholds the values and culture of PBS while ensuring that PBS interventions are implemented with integrity.
  • Remains current regarding all medication administration systems and regulations
  • Maintains a cooperative working relationship with management and employees
  • Maintains confidential, accurate, and complete audit records and reports, as required by medication administration regulations
  • Performs all other duties as assigned by the Senior Director of Quality Assurance.

COMPLIANCE & OVERSIGHT:

  • Assist in MAP audits/reviews with Nursing/Managers
  • Medication Safety- identify med errors, omissions, documentation issues, unsafe practices, assist programs with correction actions and prevention strategies.
  • Staff Consultation including on call
  • Training and Competency- Supports MAP Certification/re-certification processes, medication related education, staff competency and remediation when performance issues are identified.
  • QA- Track med errors, compliance trends, identify systemic issues, develop improvement plans and monitor corrective action effectiveness- this is collaboration with QA Department.
  • Incident review- participate in reviews of significant med occurrences and help determine contributing factors and appropriate follow up
  • Survey Readiness- Support Programs by conducting mock audits, review documentation, and corrective action plans in preparation for DDS/MAP reviews.
  • Interdisciplinary Collaboration- Work closely with nursing, clinical teams, operations leadership, pharmacies, prescribers and program management.
  • Documentation- Maintain consultation reports, audit findings, corrective action tracking, training records and compliance data- Collaboration with QA Department
  • Support- Serve as a resource to multiple residential programs supporting individuals with IDD, behavioral health needs, TBI and complex medical needs.

Qualifications

  • BS in Nursing or Pharmacist and current licensure as a registered nurse and/or pharmacist in the Commonwealth of Massachusetts

  • At least (5) five or more years’ work experience as a MAP Administrator/Consultant with DDS/MRC programs is required

  • Knowledgeable and skilled in medication administration systems, as well as acting as a consultant and trainer regarding medication administration

  • Must be able to work independently possessing strong organizational and documentation abilities

  • Excellent verbal, written and interpersonal communications skills, as well as accurate, timely reporting, and follow-up regarding medication occurrences and required consultations with management and staff

  • Knowledge of Microsoft Office, Excel, Outlook and/or Google email

How Do I Know if this Job is Right for Me?

  • Interest in growing and learning in a human service career
  • Obtain satisfaction from helping others and making a difference in their lives
  • Possess empathy, patience, and flexibility
  • Keen observation and active listening skills
  • Attention to detail and the ability to learn, follow and execute client plans and goals
  • Ability to work with others in a team environment
  • Critical thinking and problem solving skills
  • Able to arrive on time & maintain good attendance in a shift oriented work place

Physical Demands

Position will require frequent standing, walking, with minimal stooping, bending, lifting.

  • Standing/Walking:                      70% or more
  • Sitting:                                        20% or more
  • Lifting:                                         <1% or more
  • Stooping and bending                <2% or more 
  • Twist/Turn/Squat:                      <2% or more 
  • Forearm Rotation:                      <5% or more
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